Online Lighting - Terms & Conditions

Please ensure that you have read all terms and conditions carefully before making your purchase. By purchasing any item, you have agreed to the exclusive terms and conditions governing the sales between you as the Customer and Ecoserve.

1.     Orders

All orders placed through this website are subject to confirmation and acceptance by Ecoserve.

2.     Prices

All of our prices are in Australian dollars (AUD) and are subject to GST (Goods and services tax). We reserve the right to change prices published on our website at any time.

3.     Product Images & Descriptions:

Whilst every effort is made to ensure product images and descriptions are as accurate as possible, errors may unintentionally occur.

4.     Returns Policy

Please carefully consider the products you are ordering prior to purchasing. All faulty or damaged goods will be replaced free of charge by Ecoserve. For any items that are either damaged or faulty you must contact us within 7 days of delivery. Damaged/faulty items returned for warranty, must be accompanied by proof of purchase.

In the unlikely event that your product has been damaged in transit please contact us within 24 hours of receiving your order. A replacement item will be sent freight free. We will also organise collection and inspection of damaged goods. We do NOT refund, we exchange only.

5.     Warranty Claims

Please contact the manufacturer for all warranty claims. Warranty is valid within Australia only.

6.     Availability of products

Prices and availability of all products are subject to change without notice. Errors will be corrected as they are discovered and Ecoserve reserves the right to revoke any offer, correct any error, omission or inaccuracy at any time (including after an order has been placed).

7.     Legal capacity

By purchasing a product from Ecoserve you warrant that you are over 18 years of age and have the capacity to make a legally binding contract.

8.     Changes to Terms

These terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Ecoserve.