FAQ

Where does Ecoserve source its products?

Ecoserve has an extensive but never exhausted range of products to suit any interior or exterior design. We stock products from around the world to ensure that our customers are kept up to date with the latest trends and styles in lighting, especially LED lighting. All of our products are of the highest quality for total customer satisfaction.

Can I Lay-by?

Ecoserve offers an eight week lay-by service. A deposit equal to 40% of the total purchase value is required after which gradual payments can be made. Full payment can be made at any time within the eight weeks.

What if what I want is out of stock?

While we endeavour to keep as many items in stock as possible to facilitate the fastest possible shipping to our customers. There are times when products may need to be ordered from our suppliers. If this occurs we will notify you to advise you of the delay and give an approximate date we expect the goods to arrive. In this instance, your item(s) will either be placed on back order, or you will have the option to remove that item from your order.